Service request form
Membership conditions
Step 1 – Request for Capacity
Actions
- Capacity request
(For Study and validation by SCOOPS)
Composition of request
- Stamped application 5000 FCFA
- Provide up-to-date administrative documents (ASF / RCCM / CA Certified ..)
- Provide up-to-date technical documents (ARCEP / MDENP, etc.)
- Provide technical information on network and customer base and potential customer
Step 2 – Service request sheet + forecast
Actions
- Service request sheet + forecast
Composition of request
- Fill the form
- Complete Capacity requirement forecast
Step 3 – Quotation
Actions
- Quotation
Composition of request
- Proforma invoice
Step 4 – Purchase Order and Signing of Contracts and other Clauses
Actions
- Order Form and Signing of Contracts and other Clauses
Composition of request
- Order form validated
- Signed contract
- Signature of various commitments
Step 5 – Settlement of installation and colocation fees
Actions
- Settlement of installation and co-location fees
Composition of request
- Settlement of installation and co-location fees
Step 6 – Payment of the month of service in advance 72 hours after activation of the service
Actions
- Payment of the month of service in advance 72 hours after activation of the service
Composition of request
- Payment of the service in advance of consumption