Mon - Fri : 7:30am - 5:00pm

Service request form

    Attach your completed Service request form, to send it to the PAV - Burkina

    Membership conditions

    Step 1 – Request for Capacity

    Actions

    • Capacity request
      (For Study and validation by SCOOPS)

     

    Composition of request

    • Stamped application 5000 FCFA
    • Provide up-to-date administrative documents (ASF / RCCM / CA Certified ..)
    • Provide up-to-date technical documents (ARCEP / MDENP, etc.)
    • Provide technical information on network and customer base and potential customer

    Step 2 – Service request sheet + forecast

    Actions

    • Service request sheet + forecast

     

    Composition of request

    • Fill the form
    • Complete Capacity requirement forecast

    Step 3 – Quotation

    Actions

    • Quotation

     

    Composition of request

    • Proforma invoice

    Step 4 – Purchase Order and Signing of Contracts and other Clauses

    Actions

    • Order Form and Signing of Contracts and other Clauses

     

    Composition of request

    • Order form validated
    • Signed contract
    • Signature of various commitments

    Step 5 – Settlement of installation and colocation fees

    Actions

    • Settlement of installation and co-location fees

     

    Composition of request

    • Settlement of installation and co-location fees

    Step 6 – Payment of the month of service in advance 72 hours after activation of the service

    Actions

    • Payment of the month of service in advance 72 hours after activation of the service

     

    Composition of request

    • Payment of the service in advance of consumption